Post-checkout operations

Run orders, stock, and customer follow-up after the sale—not another storefront.

Khetem is the operations layer for e-commerce and COD-heavy brands: confirmations, CRM signals, inventory and fulfillment visibility, shipping handoff, and messaging—without pretending to be a full ERP.

Built for what happens after checkout

  • Confirm and follow upKeep customers informed from acceptance through delivery—aligned with your channels.
  • See stock and exceptionsInventory, movements, and shops linked the way your backend models them.
  • Hand off to carriersIntegrations for stores and shipping providers—one operational hub.

What you can run in Khetem

Product areas mirror how the platform is built—so your team navigates operations, not microservice names.

Orders

Confirm, fulfill, and track orders after checkout.

Inventory & items

Stock levels, movements, and catalog alignment across shops.

CRM

Customer context and ranking for repeat and COD workflows.

Integrations

Connect stores and carriers; keep channels in sync.

Notifications

Order updates and follow-up over email and WhatsApp.

Multi-tenant, built for reliability at order scale—so your team can trust the operational record.